RETURN AND EXCHANGE POLICY

Our Guarantee

We at Muscle Pure are so confident you will love our products we are willing to offer a 14 day, full money back guarantee once you receive your order from Muscle Pure.  If for any reason you are dissatisfied with your Muscle Pure supplements up to 14 days after receiving your order, please reach out to our Customer Service team to express any concern. Our Team is empowered to make sure you find the right product to fit your goals, and to do everything possible to make sure you have the best experience with the Muscle Pure product line.

If you for some reason are not satisfied with one of our flavors of our supplements, we will exchange your order with another flavor up to 7 days after receiving your order.

Please note that although

MUSCLE PURE, INC. offers a full money back guarantee for purchases made through musclepure.com, purchases made from a third party retailer are handled on a case-by-case basis. If you purchased a product from one of our retailers and are dissatisfied for any reason, reach out to the Customer Service Team for support. We ask that you provide your order receipt and order number upon contact so that our team can provide you with the best assistance.  Returns or exchanges will not be initiated until we receive order returned in full to Alpha Logistics (address below).

 

Return Fulfillment

Orders for in-stock merchandise are normally shipped within one business day for delivery 1-4 business days after the order is placed, depending on your geographic location. Please note that orders placed on nationally observed holidays will be shipped on the next normal business day. We ship all orders via Fedex minus PO boxes which we send via USPS and do not require a signature for delivery.  Please include a valid phone number with your order.

All returns are subject to approval by Muscle Pure, Inc. to protect against fraudulent activities and Muscle Pure, Inc. will have sole discretion to award all returns.

 

Mailing In Return

Returns should be sent to:

MUSCLE PURE, INC 

Attn: RETURNS DEPARTMENT

10220 Lakewood Blvd.

Downey, CA 90241

1(888) 673-8859 

Upon receiving the return, a Customer Service representative will contact you regarding the product exchange or refund. Refunds may take 3-5 business days to process.